Our experienced dental consultant partnering with you and your practice to build a strong, skilled dental team.
Is your phone team trained to answer dentistry's toughest question, "Do you take my insurance?" We can help your team capitalize on your reputation and marketing investment with phone skills that will dramatically improve your new patient call conversions. Our relationship focused approach produces more engaged and connected new patients. When teams learn how to make a connection with a caller instead of completing a transaction, the outcome is quite different and sets the stage for a healthy relationship with your new patient.
We can train you and your team on simple management systems that are based on customer service and practice values. Whether your existing systems need a bit of tweaking or to be optimized for maximum efficiency, or you need help establishing new systems, we can set your team up for success. Empowered teams with flexible systems and good communication can deliver amazing results for your patients and your practice!
Does your practice have the urgent need for growth? We can help you develop a cost-effective external marketing plan with a trusted vendor, and a personalized internal marketing strategy that engages your team in a growth mindset. Together with lead conversion and case acceptance coaching, we can deliver growth faster than you might imagine!
Team Communication
Effective communication is essential to the health of your team. Good team communication takes practice and often time a little outside help. By identifying and understanding the emotional and functional factors driving issues and behaviors, we can help you with simple and comfortable ways to normalize conversation and get your team talking.
