Poppe Practice Management | Poppe Practice Management
Genevieve Poppe is a dental practice management expert specializing in practice growth, team development and patient experience training.
Dental Practice Management, Patient Experience, Customer Service, Dentistry, Phone Skills, Dental Marketing
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A Partner in Your Practice Vision

Poppe Practice Management has the skills & experience to get your practice running like you always envisioned.

Confident and Experienced

When you have a big vision for your practice you need somebody with the skills to get your practice on the right path.

Tough Love

Progress and improvement often require tough conversations. You need someone who cares enough to communicate with truth and respect.

Strategy and Support

It is time to develop a strategy for your practice’s success. You need a partner who is dedicated to your vision and will support you to the finish line.

SERVICES

PRACTICE GROWTH

Does your practice have the urgent need for growth? We offer cost-effective external marketing plans and internal marketing strategies and case presentation coaching that really work. We can engage your team in the process and deliver growth faster than you might imagine.

SIMPLE MANAGEMENT SYSTEMS

We can train you and your team on simple management systems that are based on customer service and practice values. Empowered teams with flexible systems and good communication can deliver amazing results for your patients and your practice!

PHONE SKILLS TRAINING

Is your phone team trained to answer dentistry's toughest question, ``Do you take my insurance?`` We can help your team capitalize on your reputation and marketing investment with phone skills that will dramatically improve your new patient call conversions.

TEAM COMMUNICATION

Good team communication takes practice and often time a little outside help. We can help you with simple and comfortable ways to normalize conversation and get your team talking.

TEAM EVALUATION, REVIEW & HIRING

If your team is the source of your stress, sometimes an outside objective evaluation can be very helpful. We can teach you the process for a constructive and positive review process and aid you in the hiring and training quality team members if required.

PRACTICE RESCUE

Team issues? Sudden loss of key personnel? Financial problems? Sudden or diffucult transition? No matter what the reason you feel the need for a lifeline, we can help!

Genevieve Poppe

CEO

Brianna Kuelz

Client Services Coordinator

PROFILES

Ms. Poppe has over 20 years experience in the dental field. Having held many roles within the dental field, her industry expertise is proven by years of success in all aspects of practice operations. In addition to many years of clinical experience and practice management experience, Ms. Poppe has architected and facilitated numerous practice acquisitions, transitions, and relocations since she co-founded Stepping Stone Dental Partners in 2009.

 

This valuable experience has refined her process and approach to practice growth and management.  Her ability to develop strong dental teams with excellent patient connection and communication skills keep her in high demand in the dental industry. In addition to her transition experience, she has a thorough knowledge of dental insurance, dental procedures, equipment, industry trends and best practice standards for patient service and care.

 

Ms. Poppe has a unique understanding of what it takes to help dentists achieve their practice vision. She is committed to listening to, understanding, and finding solutions for her clients. She delivers a passion and level of communication that truly set her apart. From practice start up to practice transition, she has the skills and knowledge to implement systems for practice and team success.

 

Message Genevieve

Ms. Kuelz has over 15 years of Customer Service, Account Management, and Client Services experience.  She uses her excellent organizational skills to efficiently and conscientiously coordinate top-notch service to clients. She is also a gifted communicator and is able to put team members at ease while providing useful and insightful feedback in both small group and one-on-one coaching situations.

 

Brianna is dedicated to helping dental practices achieve success and getting the most out of their coaching experience with Poppe Practice Management.

 

Message Brianna

Getting Started

 

It is time to make a plan. Let’s get the ball rolling with these 3 easy steps.

Initial Consultation – FREE

The first step is a phone call. Let’s talk about your needs and goals and determine if it makes sense to proceed with an in-office evaluation.

Click to schedule a call with Genevieve

In-Office Evaluation

In many cases, we will need a couple of days to observe you and your team in action and create a strategy for your team’s success.

Custom Game Plan

After our office visit, we will sit down to discuss our observations and make a plan together based on your practice goals and values.

BENEFITS OF PROFESSIONAL COACHING

Some industry statistics showing the value and ROI executive coaching offers.

570

% Average ROI

86

% Improved Productivity

77

% Improved Working Relationships

52

% Conflict Reduction

THEY SAY