Helping dental practices achieve operational bliss and patient experience greatness!
I met Genevieve Poppe through a referral from a dental colleague. Genevieve helped me to evaluate my team and coached me through a transition in management for my practice. She is energetic, fun and real. Her depth of insight is incredible. Her work ethic and dedication to professionalism is fantastic. My team, and myself, greatly value her direction and guidance. Looking forward to continued direction from this amazing source of wisdom and grace.
I hired Genevieve Poppe because she is an excellent communicator. I admired her unique and highly effective approach to patient communications. Genevieve is proficient in using her communication skills to improve staff performance. She is able to intuitively and insightfully evaluate each staff member’s positive and negative qualities and is able to give constructive suggestions to them in a positive manner. Genevieve also excels at teaching staff how to better communicate with patients. She was instrumental in developing written protocols for Front Desk and Clinical standard operating procedures. Genevieve is a good sounding board and is able to take a raw idea and turn it into an actionable plan. She makes herself available to her clients practically any time you need her; day or night. For her exceptional ideas and insights into dentistry, dental patients, and dental team members, I confidently recommend Genevieve to anyone desiring to improve any aspect of their practice and in taking their practice to the next level.
The insight and compassion that Genevieve has for my practice and team is very special. She has provided us with great insight, given us great direction for change, and done it in a way that has built great confidence for our entire practice.
Over the past year since meeting Geni, I've found her to be a true professional in her position with Stepping Stone. She is very good at managing projects and pushes items forward, a mover and a shaker. She is outgoing and easy to work with, is well organized and can handle multiple tasks with ease. Her attention to detail, ability to find creative solutions and have innovative ideas moving forward has helped to grow our practice.
Genevieve is skilled and knowledgeable in practice management and understands how to facilitate the development of a dental practice. She understands dentistry from both a clinical and business point of view. Genevieve played an invaluable role managing one of the most successful private practices in Madison highlighted by her oversite and completion of its building project.
Genevieve is a very detailed oriented person with exceptional communication skills. She has a vast knowledge of the dental industry and the marketing strategies utilized to build a successful dental practice.
It has been a pleasure working with Genevieve in our practice this past year. She has helped us through the transition of adding my son to our practice. Adding a new doctor to the practice requires quite a bit of growth and Genevieve has offered suggestions and guidance on how to do that. She has been invaluable is helping my staff implement the phone training skills learned from the All-Star Dental Academy videos. It's great to have an outside third party reinforce the skills and ideas that I want to my staff to learn. I would highly recommend Genevieve as a consultant to any dental practice.
I met Genevieve about a year ago. At that time my practice had experienced significant upheaval. We had just lost our office manager and insurance coordinator. Genevieve helped me get my new hires settled and implement a number of systems. This really helped smooth the bumps and allowed for an almost seamless transition. Thank you Genevieve for your guidance! Your consulting set the stage for my practice to continue to grow and thrive despite our major setbacks.